Categories
Outages

[resolved] Support system down – license issue

We are currently facing an issue with the license for our support system, we are in contact with their support team however things are taking longer than we would like to get resolved.

We can only apologise for this however as I hope you can appreciate this is completely outside our control.

All updates will be posted here.

This has now been resolved.

Update – You can now submit tickets via our billing system, simply login to your account and click on Open Ticket in the menu bar

Update – We are currently setting up a temporary support system as we’re not getting a response regarding the license issue.