[Resolved]DataCentre Network Outage

We are currently facing a network outage in our UK DataCentre, once we have more information it will be posted here.

Update @ 01:49 am – At approximately 00:20 a network issue was detected affecting connectivity to the North cluster.

Our on call engineers were contacted and the problem has been resolved. Service was restored at approximately 01:35. Unfortunately we do not currently have any further details available at this time but will issue them as and when they become available.

We would like to express our sincere apologies for the inconvenience this will have caused. If you are experiencing any problems as a result of this please do not hesitate to contact our support team immediately and we will look into this for you.

Update @ 01:35 am – Connectivity has just come back, still awaiting any news as to what caused this.

Update @ 01:13 am – Just a quick update to say that we still cant get in touch with the DataCentre by any means, we are continuing to call them but as of yet all phone lines are completely dead.