xn7 appears to be down although its responding to SSH. We are currently waiting for a KVM to be attached.
Update: The datacentre appears to be non-responsive at the moment. Appologies for the delay.
Update 2: This was due to the first disk in the RAID array failing, the server has now been rebooted and VPS are starting up. We will hot-swap the disk out shortly.
Update 3: We have hot-swapped out the bad disk and the array has now almost finished rebuilding.