[Resolved] Network issues

There appears to be none or partial connectivity to all of our equipment at the datacentre currently depending on your ISP and location, it looks like it could be an issue with one of our main carriers – Level 3 from doing a quick traceroute on my mobile but will get more details shortly


Update: The issue appears to have resolved itself as soon as I finished writing this post! If you have any further issues please let us know.

Message recieved from our datacentre:

We are currently working with one of our upstream providers, who have notified us about a network issue as a result of them making a configuration change.  We had not been notified of the change.

Our core networking teams are doing what they can to mitigate the issue and looking into re-routing traffic.  This will be performed in the next few minutes, when connectivity should improve.

We will keep you updated on this matter and sincerely apologise for any inconvenience this is causing.

If you continue to experience issues please let our support teams know and we will investigate as a matter of urgency.