Categories
Outages

[Resolved] xn17 Packet loss

xn17 currently has high packet loss because another server in the rack is under a DDoS attack. This is a shared colo rack so the datacentre is working on it.

Update: Connectivity is restored

Update2: Just got back from the datacentre, it looks like the motherboard failed or at least ACPI functionailty had completely stopped working. We’ve moved the drives into a different chassis (inc motherboard, psu, raid card etc) and service is now restored.

Thanks

Categories
Outages

[Resolved] xn3 Down

The powersupply in XN3 failed this morning and has been replaced but the server still has startup issues.

We are waiting on an update from the datacentre but will probably go to site shortly and swap the drives into another chassis.

Further updates will follow.