Categories
Planned Maintainance

[Resolved] Planned Maintainence: xn12

Planned maintainence work is currently being carried out on XN12, affecting a small portion of customers on the 95.154.207.xx range.

This is a mandatory maintainence window in order to resolve ongoing stability issues.

Update: This has been completed, total downtime approximatley 20 minutes.

Categories
Outages

[Resolved] UK Network Issues

There is currently a critical network outage affecting all of our equipment in Spectrum House. We are in contact with our Upstream now and further updates will follow.

Update: Connectivity has been restored, downtime less than 5 minutes. This appears to have been a blip from one of the Core Routers.

RFO From Our Upstream: On Friday 16/07/10 our monitoring systems detected a connectivity problem affecting elements of the network. The issue was quickly escalated and once traced to certain malicious activity, senior network engineers immediately took action to halt the offending traffic.

Categories
Outages

[Resolved] xn12 + xn13 issues

xn12 and xn13 are currently experiencing stability issues and are being worked on.

xn12 Update: This machine appears to be suffering from hardware issues, due to a number of recent crashes. We will be replacing the RAM in due course and customers will be notified by email in advance of this planned maintainence task.

xn13 Update: This has been isolated to a particular VPS which has been suspended pending investigation.