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[COMPLETE] Planned VPS Maintenance

As per the emails sent earlier this week, we are carrying out maintenance on our Xen/OpenVZ VPS infrastructure 28/06/2019 starting at 20:00 UTC. During this work your VPS will be rebooted.

We will update this page if we encounter any issues, and when this work is completed.

Update 20:40 UTC – This work is now complete across all servers.

Thank You

Categories
Outages

[resolved] Support system down – license issue

We are currently facing an issue with the license for our support system, we are in contact with their support team however things are taking longer than we would like to get resolved.

We can only apologise for this however as I hope you can appreciate this is completely outside our control.

All updates will be posted here.

This has now been resolved.

Update – You can now submit tickets via our billing system, simply login to your account and click on Open Ticket in the menu bar

Update – We are currently setting up a temporary support system as we’re not getting a response regarding the license issue.