Categories
Outages

[Resolved] Network Issue 19/07/12

As of 20:15 we are seeing high latency and packet loss to all of our racks, colo machines and the datacentre’s support system. We are waiting to hear further information and will update here shortly.

Thanks

Update: We’ve now confirmed this issue is affecting the whole DC, including other sites on the iomart network.

Update 20.36: We’re still waiting on news from the datacentre.

Update 20.45: It looks like the issue is with iomart’s router at LINX (London Internet Exchange) which most traffic in the UK goes through. LINX’s public traffic stats appear normal.

Update: 21.24: The datacentre is invesigating this but we are still waiting for updates.

Update 21.55: Connectivity appears to be restored, waiting to recieve all-clear from the DC

Update: 23.03: All clear issued, this outage was the result of a very large DDoS attack against someone in the Datacentre, saturating multiple upstream providers. Traffic has been re-routed and the network staff at the DC will continue to monitor.