xn1 is currently down (affecting some VPS in the 95.154.246.xx range) and we are waiting for the DC to attach a KVM. Apologies for the delay.
Further updates will follow.
Update: Sorry about this folks, it has taken over 2 hours for the datacentre to attach a KVM to the machine. We will be raising a complaint once this has been resolved.
Update 2: We have heard back from the datacentre, the server has no power. We are currently getting the PSU swapped out with a spare and service should be restored shortly. Thanks
Update 3: We are still waiting for the DC to swap out the PSU..
Update 4: We are still waiting for the DC to swap out the PSU, apparently no part onsite when there definitely is… they are re-checking and if not I will drive up there now. The support manager has also been notified about the responsetimes.
Update 5: PSU has been swapped, VMs are booting